Analytically Troubleshoot Complex Electrical Systems with Deductive Reasoning

“This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

“This is an excellent course for giving troubleshooting procedure. Shows how to breakdown and analyze a problem so with minimal tests you are able to find the problem. The instructor, Terry Yonkheym was very knowledgeable and has extensive knowledge in the troubleshooting and electrical systems. Recommended...

"This was another amazing course! It is always good and informative when you learn doing hands on. The instructor paced it out perfect to learn the proper steps to troubleshooting circuits. It was very clear and understandable. The circuit boards that were used were well put together and the instructor...

“The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

“ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

“Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

“Great course and instructor was great. Will use to help analyze and troubleshoot issues in antenna systems that I work on.”

I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.

“ Documentation is the key to successful troubleshooting. Excellent job! I will be recommending to my supervisor that the other techs take this training”

"The instructor, Terry Yonkheym was very knowledgeable and came across well wth his presentation. He was very good at explaining the problems encountered and what to look for. Also, explained this course was about "how" to troubleshoot with the 5 step system. This technique should help to figure out...

“Very good training, very much like back to the trade school. Best training I have been on in a long time. It really helped with logical process for troubleshooting. Example, more analysis less testing.”

“Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

"Excellent course. The content and the instructor exceeded my expectations, I have new tools in my toolbox. Most importantly, a new way of thinking. How to come to an issue? How to gather "helpful" info? How to zero in on the problem? The hands on was an invaluable learning tool."

I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

“The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

"This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

"I enjoyed the troubleshooting and especially the methodology"

“The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

“Course was very good, definitely gave me another way to troubleshoot problems and make sure I document everything. Had very good examples and hands on was awesome, better than looking at a Power Point all day.”

“ If you want everyone playing on the same team to work correctly and in an efficient manner, do this training”

“I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

“The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

“The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

“The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

“I thought this course was a great approach to improving troubleshooting skills. Ed Rideout did a great job instructing, was very knowledgeable and easy to understand. I could see my skills improving as the week went on. The test sets used for the course were great, as well as the software. All in...

“I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

"The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

This course is an excellent learning tool for troubleshooting. The way it was taught was excellent for getting though the information. For personal gain this was a very good experience. The hands on showed me a ton of new useful information. Ed Rideout was a great teacher, clear and thorough.

"I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

“Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

"This is a great course. I learnt lots about how to organize and prepare for troubleshooting. Well worth attending."

“The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

“Using logic and better testing (meter) techniques, I am now a much more effective and efficient trouble-shooter.”

"The hands on work was well organized and the computer word was a nice change from the norm, both of which made you think. This is a must have course for technologists."

“I found that I should be able to find faults much, much faster now. Thank you tremendously.”

“The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

“Interesting course, I enjoyed it.”

"Thought the course was very informative. It taught extra ways of thinking to use for problems. The instructor, Ed Rideout was very experienced and showed poise when asked to go over/show different ways of explaining a problem to the class."

“This course helps to show how to focus on the problem and how to narrow down where in your circuit the fault is. The instructor was helpful in showing how to prove you have located the fault through testing. This will be helpful in my work on board HMC ships and submarines.”

“I personally enjoyed this course. It helps me a lot when troubleshooting any electrical system. How to break down a circuit and where to pinpoint a problem, it was challenging at times, but that's the valuable part of the course. It really makes you think. The instructor was very informative and knowledgeable...

“Course was very good, challenging and informative.”

“This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

This is a good course for learning and practicing the fundamentals of electrical troubleshooting, I wish I had done something like this earlier in my industrial career. The scope of the course has lots of applications throughout the industry and Joe clearly has a lot of knowledge and experience in the...

Although troubleshooting is very complex, I believe practice makes it better, and this course gives the essentials to become more confident and tackle any issues

"This course gets your mind working so you can look at a problem in a different frame of mind."

“The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

The course would be highly beneficial to electricians, whether they are brand new or have been in the trade for years.

"This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

“I think that after taking this course, I will become a faster and better trouble-shooter. The instructor was very well informed and came across so that I could understand it easily.”

"Course is hard for the first coupe of days, but in the middle of the course it starts to get easy or better. I have learnt lots and will take it to my work place. The instructor, Joe Kiceniuk is very good, easy going and very smart. I had fun, thanks for the course Canada Training Group."

“ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

“This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

"Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

“The course demonstrated the importance of taking notes, which became apparent to prevent yourself from going in circles and checking equipment previously checked. Splitting the circuits into sections is something I will take away from the course and use extensively in the future. I view this as a...

"Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

"I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

“This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

"The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

“This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

“The instructor explained the material very well; he was very knowledgeable of the equipment, material and software. He was able to break down problems to a level anyone could understand. I noticed improvement day to day in my troubleshooting abilities.”

"This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

"The best off-site training I have been to..."

“This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

"Very good. Good amount of hands on mixed with a good amount of theory. The workload was perfect, any more would have been rushed or not understood by the end of the day. My brain was tired. Any less would not have forced me to push myself. The hands on laptops were perfect."

“I found this course to be very precise and to the point, teaching an effective and expedient means to troubleshoot a system that is more or less universal. I found the method this course taught to even be effective on systems I was not familiar with; using this method I was able to successfully troubleshoot...

“The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

“This was a very good course. It helps you to get in a proper mind set when you come up on a problem to troubleshoot. It teaches you that documentation is key to shorten your troubleshooting time. The instructor was on point and had a lot of knowledge to pass on.”

This course is amazing. I think every maintenance electrician should have the opportunity to take this course.

“Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

Although I experience many similar troubleshooting scenarios at work, this course helps develop the proper way. Planning, diagrams and a proper course of action that could help me be more effective in the field. I found the last few days interesting as well as being related to electronic systems, some...

“The instructor is very patient and knowledgeable, offered assistance and gave time to help me understand the task at hand.”

“Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

"Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

I found that the course was good and it made me think about narrowing down the problem and planning it out before starting my troubleshooting. I liked the fact it was a small class ad it was easier to get help if you needed it.

"The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

“ Very effective and efficient way of how to solve a problem…from start to finish”

“This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

"This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

“This course was very informative and makes you think outside the box. It was challenging troubleshooting. The instructor was knowledgeable and showed you safe troubleshooting techniques. It was a positive atmosphere, effective meter placement, reduced troubleshooting times, visual troubleshooting...

“As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

"The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

“The course was an extremely valuable tool to any electrician. Experienced troubleshooters can refine existing skills and less-experienced will gain knowledge that isn't the overly obvious unless taught.”

“ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

“The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

"This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

“Everything was great; this course will help me very much to troubleshoot better.”

“I think that most of the materials presented were a great exercise in practicing trouble shooting skills.”

“The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

"The course was good, we were shown a different way to approach problems. The instructor, Terry Yonkheym was easy to understand and follow."

"This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

"I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

"I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

“This course was a great learning tool and it's hard at times but it was great, good job.”

“The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

“This is an excellent course to build confidence in troubleshooting, building a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets a good pace, is knowledgeable and is easy to understand.”