Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians

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Next Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians Courses

• “The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

  Tristan R, LP Peace Valley OSB

• "Excellent course. The content and the instructor exceeded my expectations, I have new tools in my toolbox. Most importantly, a new way of thinking. How to come to an issue? How to gather "helpful" info? How to zero in on the problem? The hands on was an invaluable learning tool."

  Christian Wells, Agrium

• “Very fun course with a wide variety of equipment. Good practice for troubleshooting, unfamiliar equipment also good practice for using your logic for solving unknown electrical problems. The instructor was very helpful and made the course very interesting.” Roch Lavergne, Norbord

  Roch Lavergne, Norbord

• This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

  Brandon Sacrey, Nabors Drilling

• “This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

  Alan MacDonald, Corner Brook Pulp and Paper

• “Introduction was good, well-paced and concise. This course had the perfect proportion of lecture vs hands on. It had a good variety of troubleshooting diagnostic boards/software, an excellent course for apprentices.”

  Troy Gold, Co-Op Refinery Complex

• “The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

  Terry Chipp, Syncrude Canada Ltd.

• “I found this instructor to be very knowledgeable and engaging. He presented the course material in an organized manner, making it easy to follow. The concepts presented will be of great benefit to troubleshooting. I would recommend this course and instructor.”

  Bruce Starkes, Barrick - Williams Operating Corporation

• "Joe Kicenuik left lots of time to review all the classroom material. He was very helpful in answering any questions and was effective in explaining what troubleshooting techniques work best for each particular problem. This course will improve your way of approaching future problems in your job field."

  Colwyn Meredith, Suncor

• HATCES “I would recommend this course for anyone who was looking to upgrade or start on their troubleshooting knowledge. The structured system taught is a very helpful tool to help pinpoint the problem efficiently. The instructor is very knowledgeable and will help you along without pointing out the...

  Nevin Edmundson, Winnipeg Airport Authority

• Great instructors, very knowledgable, willing to slow down and go over the material as many times as it takes, very patient. Course Covers a lot of relevant info.

  Stewart Nimmo, Global Container Terminals

• “I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

  Sergei Martynenko, Winnipeg Airport Authority

• Excellent course, Joe Kiceniuk did a great job presenting the material. This was a very good refresher for those of us who have experience troubleshooting electrical/electronics and excellent foundation for those us who did not.

  Rick Farrington, Velco

• I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

  Matt Hawkins, Velco

• Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan it makes troubleshooting the problem easier. Instructor, Joe Kiceniuk was knowledgeable and conveyed the intent of the course.

  Martin Fleming, Irving Tissue

• “The instructor was very knowledgeable in troubleshooting and course content very interesting and worthwhile course.”

  Mark Johnstone, Syncrude

• "This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

  Sean Callahan, Suncor

• “The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

  Philip Roberts, Corner Brook Pulp and Paper

• “ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

  Ed Wilhelm, Station Electrician, SaskPower

• “Course was very good, definitely gave me another way to troubleshoot problems and make sure I document everything. Had very good examples and hands on was awesome, better than looking at a Power Point all day.”

  Scott Purcell, TransGas

• "Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan, it makes troubleshooting the problem easier."

  Martin Fleming, Irving Tissue

• “I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

  Mike Funk, LP Peace Valley OSB

• “The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

  Peter Pavich, Weyerhaeuser Canada

• "Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

  Dustin Yarosh, Imperial Oil Ltd.

• “The instructor is very patient and knowledgeable, offered assistance and gave time to help me understand the task at hand.”

  Bob Young, Corner Brook Pulp and Paper

• “This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

  Travis Cluett, Syncrude Canada Ltd.

• “Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

  Felix Kirsher, City of Ottawa

• “This course was a great learning tool and it's hard at times but it was great, good job.”

  Keith Biggin, Corner Brook Pulp and Paper

• "Course is hard for the first coupe of days, but in the middle of the course it starts to get easy or better. I have learnt lots and will take it to my work place. The instructor, Joe Kiceniuk is very good, easy going and very smart. I had fun, thanks for the course Canada Training Group."

  Jeff Ferns, TransCanada Pipelines

• “Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

  Laurie Tischler, TransGas

• “ Documentation is the key to successful troubleshooting. Excellent job! I will be recommending to my supervisor that the other techs take this training”

  William Patey, Technician, GN Plastics

• “Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

  Russell Penson, Weyerhaeuser

• “The course was very helpful in developing a better technique to approach troubleshooting faults, thinking more about the test you are going to perform. I would recommend this course.”

  Jake Couture, Syncrude

• “My troubleshooting skills are better after finding a method to break apart electrical problems. This course shows you efficient ways to analyze information and plan tests.”

  Landon Walker, CO-OP Refinery Complex

• “This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

  Jeff S., Co-Op Refinery Complex

• “This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

  P Duncan, City of Ottawa

• I enjoyed the course. It refreshed things that I have not had to troubleshoot in a long time. I will recommend this course to everyone in my shop. Thanks for the knowledge Joe Kiceniuk.

  Scott Felton, SaskPower

• “I think that most of the materials presented were a great exercise in practicing trouble shooting skills.”

  Derek Deuling, LP Peace Valley OSB

• "This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

  Rod McColman, Shell Canada

• “The instructor explained the material very well; he was very knowledgeable of the equipment, material and software. He was able to break down problems to a level anyone could understand. I noticed improvement day to day in my troubleshooting abilities.”

  Steve Terry, Corner Brook Pulp and Paper

• "This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

  Jeff Henderson, Pengrowth Energy Corp.

• “I found that I should be able to find faults much, much faster now. Thank you tremendously.”

  G. Armstead, Co-Op Refinery Complex

• “The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

  Daryl Magerl, TransAlta, TransGas

• “This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

  Robbie Bath, Corner Brook Pulp and Paper

• "The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

  Mike Gallant, Irving Tissue

• “Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

  Tom Rustige, Syncrude Canada Ltd.

• “The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

  Justin Power, BC Hydro

• “This course was valuable in terms of learning documentation and a methodical approach to troubleshooting. It was practical and engaging and provided valuable tips and practice in implementing the method. I would have liked a little more coaching on how to divide the circuits and theory. However, after...

  Craig Stephenson, BC Hydro

• The course was a good refresher. It had good analysis sharpening skills. Also, the switchboards, laptops, and programs helped break down circuits.

  Zack Berthier, Global Container Terminals

• “The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

  Shannon Park, Corner Brook Pulp and Paper

• “I would recommend this course to all electrical workers. This course helps you go through the process on what and how to troubleshoot electrical systems. I believe that this would help people troubleshoot electrical problems faster.”

  Ryan Sernecky, TransGas

• “This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

  David Brown, Barrick – Williams Operating Corporation

• “I would recommend this course to my co-workers. I learnt how to document everything and how to approach and solve problems in a different way.”

  Kris Samociuk, City of Ottawa

• "This is an excellent course. I learned a lot of valuable information, especially regarding the application of thinking and learning patterns. Draw out your problem area and focus on the underlying issue."

  Steven Crane, Substation Electrician, Newfoundland Power

• "This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

  Patrick Kachur, Electrician, Syncrude Canada

• “Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

  George Fischer, TransGas

• I found the instructor to be very clear with the information in the course and very helpful with understanding the process of deductive reasoning. This course was very good at helping you work through the problem by writing down or documenting your steps

  Dan Wheeler, Global Container Terminals

• The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

  Mike Gallant, Irving Tissue

• “Using logic and better testing (meter) techniques, I am now a much more effective and efficient trouble-shooter.”

  Colin Lynn, Co-Op Refinery Complex

• “The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

  Bruce Bell, Winnipeg Airport Authority

• "Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

  Brian Weir, Suncor

• “I found the course and the instructor challenged me in ways that revealed my weaknesses and provided the skills and system to overcome them. Well worth it!”

  Mike Ferguson, Ainsworth Engineered

• “I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

  Ron Barrett, Otis

• "I enjoyed the troubleshooting and especially the methodology"

  Dave Cox, Koch Fertilizers

• “ Excellent, an invaluable troubleshooting tool.”

  Jim King, Electrician, Williams Operating Corp

• "I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

  Aaron Staudinger, Syncrude Canada

• “The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

  Kent Strong, Syncrude Canada Ltd.

• “This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

  Andrew Luxton, LP Peace Valley OSB

• “The instructor was knowledgeable about the content of the course, which helps explaining how to dissect and troubleshooting electrical problems and prints. This course is a valuable asset. It's provided knowledge on how to become quicker and more efficient at recognizing the problem in an electrical...

  Jim Ellis, Barrick – Williams Operating Corporation

• “This is an excellent course to build confidence in troubleshooting, building a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets a good pace, is knowledgeable and is easy to understand.”

  Stephen Sherwin, Ainsworth Engineered

• “I fully enjoyed the course and I would highly rate this course for the rest of my coworkers. The equipment was excellent and there was a lot of troubleshooting areas which were great.”

  Rodney Rice BC Hydro,

• “The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

  Daniel Goebel, Argus Machine Co. Ltd.

• "The instructor, Terry Yonkheym was very knowledgeable and came across well wth his presentation. He was very good at explaining the problems encountered and what to look for. Also, explained this course was about "how" to troubleshoot with the 5 step system. This technique should help to figure out...

  Rob Lefebvre, Agrium

• "This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

  Tyler Romanchuk, Suncor Energy

• “I was very happy with the course. I learned a lot. My troubleshooting skills have improved more than what I was expecting. The teacher was awesome and very knowledgeable.”

  Michael Downing, Syncrude Canada Ltd.

• "The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

  John Taylor, Ontario Power Generation

• “The first day I thought I should get a little more instructions, but I got into it and I started to see the objective, what the objective was to get me thinking and figuring out methods to improve my troubleshooting. In the beginning I was frustrated but as my troubleshooting improved, frustration...

  Terry Wardrobe, Weyerhaeuser

• “Very good training, very much like back to the trade school. Best training I have been on in a long time. It really helped with logical process for troubleshooting. Example, more analysis less testing.”

  Drew Cameron, City of Ottawa.

• The course was interesting and the instructors were knowledgeable, approachable, and kept things interesting. Fault loading on the boards and the use of the computer programs helped build proficiency in the techniques.

  Andy Black, Global Container Terminals

• "The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

  Myron Janzen, Agrium

• It was a good course for learning how to troubleshoot systems with a process and direction in mind, by using that process, it becomes clearer what the cause of the problematic symptom is, and in turn to know what should be repaired/replaced. Lots of hands-on experience, troubleshooting was a great way...

  Darren Zwack, Global Container Terminals

• I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

  Mike Sliva, Agrium

• "The props and test equipment make it easier to understand and learn. Computer apps were an interesting challenge. Even with a lot of years experience it is helpful to see troubleshooting from another structured perspective."

  Dennis Riesterer, Velco

• "The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

  Chris Osmond, Suncor

• "This course gets your mind working so you can look at a problem in a different frame of mind."

  Kirk Barron, Shell Canada

• “I found the method of troubleshooting presented to be very helpful in solving the problems during the course. After 2 days the time to solve each problem was reduced significantly. I will try to apply this method with similar problems on the job. I found the day 5 troubleshooting board to be most...

  Jeff Shewan, Skookumchuck Pulp Group

• "The course was good, we were shown a different way to approach problems. The instructor, Terry Yonkheym was easy to understand and follow."

  Quentin Attwater, Agrium

• “The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

  Dale Buhler, Ainsworth Engineered

• “This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

  Tony Cranford, Newfoundland Power

• "I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

  Dustin Kavanagh, Husky Energy

• "I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

  Andrew Sheaves, Suncor

• "This course was fun and challenging at the same time. Instruction was clear, done in a comfortable environment."

  Vanessa Baker, Suncor

• The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

  Dave Smale, Agrium

• "The best off-site training I have been to..."

  Lee Morsette, Boeing

• “Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

  Blake Martel, City of Ottawa

• “The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

  Jeremy Buchart, Syncrude Canada Ltd.

• “This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

  Marris Romaniuk, Syncrude Canada

• “ If you want everyone playing on the same team to work correctly and in an efficient manner, do this training”

  Thomas Veysey, Technician, Vermont Electric Company

• "This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

  Joe Van Niekerk, Suncor